Quick answer
Safe Hands Shipping Line stores pharmaceuticals, cosmetics and medical devices in an SFDA-licensed facility provided under your contract, with a pharmacist or biomedical engineer assigned to your account. Under SFDA's third-party model your company holds its own licence for its space, at least 20 m² for drugs and 10 m² for cosmetics, and devices are kept with electronic temperature and humidity monitoring and lot or serial traceability.
SFDA rules for pharma and medical storage
| Drug warehouse manager | A full-time licensed pharmacist or pharmacy technician manages every drug warehouse (Pharma Law M/108, Art 4) (Law of Pharmaceutical Establishments and Preparations (Royal Decree M/108, 1441H), Art 4 · verified 14 Oct 2026) |
| Space licence per client | In third-party storage each client holds an SFDA licence for its space: drugs at least 20 m², cosmetics at least 10 m² (SFDA, Good Storage provisions for lessors and lessees v2.2 · verified 14 Oct 2026) |
| Medical-device warehouse | A full-time technical manager (biomedical engineer or medical-device technician), electronic temperature and humidity monitoring, and records kept for at least 3 years (MDS-REQ 9) (SFDA, MDS-REQ 9 V2.0 (medical device warehouses, 2025) · verified 14 Oct 2026) |
| Stored devices | Devices in storage hold their SFDA marketing authorisation or import permission, with lot or serial traceability (SFDA, MDS-REQ 9 V2.0 (medical device warehouses, 2025) · verified 14 Oct 2026) |
What your contract includes
- SFDA-licensed facility provided under your contract
- A pharmacist or biomedical engineer assigned to your account
- Your SFDA space-licence file prepared with you
- Cool-ambient, chilled or frozen storage with logged temperature evidence
- Lot, expiry and serial capture with first-expiry-first-out
- Quarantine area for returns and recalls
Storage conditions
| Ambient | Normal warehouse storage at room temperature |
| Cool-ambient | 15–25 °C, relative humidity at or below 60 % |
| Chilled | 0 to 4 °C (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H), §3.1(3) · checked 15 Oct 2026) |
| Frozen | Down to −16 °C (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H), §3.1(3) · checked 15 Oct 2026) |
Chilled and frozen storage is provided in a licensed facility under your contract, with logged temperature evidence.
Quality controls we offer
Choose the controls your stock needs; each one is written into your storage contract.
- TAPA FSR-certified site option
- Locked cage pallet position or shelf
- Dedicated cage bay
- Dedicated licensed guard
- ESD-protected handling (ANSI/ESD S20.20 / IEC 61340-5-1)
- RFID tagging and handheld counts
- SSCC (GS1-128) pallet labels
- Lot and expiry capture with first-expiry-first-out (FEFO)
- Serial and IMEI capture
- Temperature and humidity loggers with a monthly report
- Preservation rounds for stored plant stock
- Photo-documented receiving and SKU-level inventory confirmation within 4 hours of unloading
- 24/7 CCTV and fire suppression
Sources
- Law of Pharmaceutical Establishments and Preparations (Royal Decree M/108, 1441H), Art 4 · verified 14 Oct 2026
- SFDA, Good Storage provisions for lessors and lessees v2.2 · verified 14 Oct 2026
- SFDA, MDS-REQ 9 V2.0 (medical device warehouses, 2025) · verified 14 Oct 2026
- MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H) · checked 15 Oct 2026
Rules read at the official sources on 14 Oct 2026 (MoMAH requirements re-read on 15 Oct 2026).
Frequently Asked Questions
QDo you store pharmaceuticals and medical devices?
Yes. They are stored in an SFDA-licensed facility provided under your contract, with a pharmacist or biomedical engineer assigned to your account.
QDoes my company need its own SFDA licence?
Yes, for its storage space: drugs at least 20 m² and cosmetics at least 10 m² under SFDA's lessor–lessee provisions. We prepare the file with you.
QWho manages the drug store?
A full-time licensed pharmacist or pharmacy technician, as the Pharma Law (M/108, Art 4) requires.
QHow are medical devices monitored?
With electronic temperature and humidity monitoring, a technical manager and lot or serial traceability, with records kept for at least 3 years (MDS-REQ 9).
QCan you store cold-chain medicines?
Yes. Cool-ambient, chilled and frozen storage is provided in the licensed facility under your contract, with logged temperature evidence.
QDo you handle recalls and returns?
Yes. Returned or recalled stock goes to a quarantine area, is recorded by lot or serial number and is released only on your instruction.
QCan you clear pharma and device imports?
Yes. Safe Hands is a licensed customs broker; the SFDA release is obtained on FASAH and the goods move into the licensed facility on release.
QHow do I get a quote?
Get a Warehousing Quote, or send the product type, storage temperature, volume and city on WhatsApp; pharma and medical storage is priced for your contract.
Our credentials
- Licensed customs broker
- ZATCA customs clearance
- TGA Freight Forwarder & Broker Licence
- 42/00008120
- ISO certification
- ISO 9001:2015 AMER300621 · ISO 45001:2018 AMER300622
- Verify · Certification body's certificate check
- Head office · Warehouse
- 7273 Fatimah Al Zahraa Rd, Riyadh 12837 · Al Sulay industrial district, Riyadh
Safe Hands Shipping Line is the trade name of شركة الايدي الامينة (Al Aidi Al Amina Company). All credentials →
Get a Warehousing Quote
Tell us the category, the storage temperature, the volume and the city.