Quick answer
Safe Hands Shipping Line offers four storage bands in Saudi Arabia: ambient, cool-ambient at 15–25 °C with humidity at or below 60 % in Riyadh, chilled at 0 to 4 °C and frozen down to −16 °C, as the Ministry of Municipalities and Housing sets them. Chilled and frozen stock is held in a licensed facility under your contract, with loggers read on arrival and a monthly temperature report.
Storage conditions
| Ambient | Normal warehouse storage at room temperature |
| Cool-ambient | 15–25 °C, relative humidity at or below 60 % |
| Chilled | 0 to 4 °C (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H), §3.1(3) · checked 15 Oct 2026) |
| Frozen | Down to −16 °C (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H), §3.1(3) · checked 15 Oct 2026) |
Chilled and frozen storage is provided in a licensed facility under your contract, with logged temperature evidence.
What the rules say about temperature bands
| General warehouse | MoMAH defines a general warehouse as one whose temperature does not exceed 25 °C (§3.1(3)) (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H) · checked 15 Oct 2026) |
| Chilled and frozen stores | Built to keep food and perishables at 0 to 4 °C for chilling and down to −16 °C for freezing (§3.1(3)) (MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H) · checked 15 Oct 2026) |
| Food in cold stores | SFDA.FD 323 applies to chilled and frozen food stores (SFDA, Guide to licensing food and feed warehouses (2025) · verified 14 Oct 2026) |
| Medical devices | Electronic temperature and humidity monitoring is required in medical-device warehouses (MDS-REQ 9) (SFDA, MDS-REQ 9 V2.0 (medical device warehouses, 2025) · verified 14 Oct 2026) |
How temperature is evidenced
- 1
On arrival
The shipment's temperature logger is downloaded and read before put-away.
- 2
In storage
Temperature and humidity loggers record the storage area continuously.
- 3
Every month
You receive a temperature and humidity report for your stock.
- 4
Summer dispatch
Insulated packaging from May to September for heat-sensitive orders.
Quality controls we offer
Choose the controls your stock needs; each one is written into your storage contract.
- TAPA FSR-certified site option
- Locked cage pallet position or shelf
- Dedicated cage bay
- Dedicated licensed guard
- ESD-protected handling (ANSI/ESD S20.20 / IEC 61340-5-1)
- RFID tagging and handheld counts
- SSCC (GS1-128) pallet labels
- Lot and expiry capture with first-expiry-first-out (FEFO)
- Serial and IMEI capture
- Temperature and humidity loggers with a monthly report
- Preservation rounds for stored plant stock
- Photo-documented receiving and SKU-level inventory confirmation within 4 hours of unloading
- 24/7 CCTV and fire suppression
Sources
- MoMAH, Warehouses and Stores Requirements (Decision 4600327053/1, 1446H) · checked 15 Oct 2026
- SFDA, Guide to licensing food and feed warehouses (2025) · verified 14 Oct 2026
- SFDA, MDS-REQ 9 V2.0 (medical device warehouses, 2025) · verified 14 Oct 2026
Rules read at the official sources on 14 Oct 2026 (MoMAH requirements re-read on 15 Oct 2026).
Frequently Asked Questions
QWhich temperature bands do you offer?
Ambient; cool-ambient at 15–25 °C with humidity at or below 60 %; chilled at 0 to 4 °C; frozen down to −16 °C.
QWhere is cool-ambient storage available?
In Riyadh, served directly; Jeddah and Dammam / Eastern Province through our partner network.
QWhere are chilled and frozen goods stored?
In a licensed facility under your contract, with logged temperature evidence.
QWhat does cool-ambient suit?
Products that must not exceed 25 °C, such as chocolate and confectionery, cosmetics, some electronics and adhesives, and stock that should avoid summer heat.
QHow do I see the temperature history?
Loggers record the storage area continuously and you receive a monthly temperature and humidity report; the shipment logger is read on arrival.
QCan you store temperature-controlled food and medicines?
Yes, in an SFDA-licensed facility provided under your contract, with the specialist your category needs.
QDo you move reefer containers from the port?
Yes. Safe Hands clears the reefer container as a licensed customs broker and it is trucked to the licensed cold store on release.
QHow do I get a quote?
Get a Warehousing Quote, or send the product, temperature band, pallets and city on WhatsApp.
Our credentials
- Licensed customs broker
- ZATCA customs clearance
- TGA Freight Forwarder & Broker Licence
- 42/00008120
- ISO certification
- ISO 9001:2015 AMER300621 · ISO 45001:2018 AMER300622
- Verify · Certification body's certificate check
- Head office · Warehouse
- 7273 Fatimah Al Zahraa Rd, Riyadh 12837 · Al Sulay industrial district, Riyadh
Safe Hands Shipping Line is the trade name of شركة الايدي الامينة (Al Aidi Al Amina Company). All credentials →
Get a Warehousing Quote
Tell us the product, the temperature band and the volume.